Quality Policy Statement

G & M Ward & Sons Limited G & M Ward & Sons Limited specialises in the servicing and maintenance of the inland waterways infrastructure and equipment, the servicing and maintenance of customers plant and machinery, the assembly distribution and sale of hydraulic hoses, fittings and components, the manufacture, reconditioning, repair and sale of hydraulic cylinders, the design and installation of hydraulic systems and the fabrication and welding of metalwork from our workshop premises in Baxenden and Haslingden and on location at our clients sites.

As a company, we recognise that in order to flourish in an increasingly competitive market we must continue to meet and even exceed the expectations of our customers. This quality policy statement reflects and is appropriate to the purpose and context of our organisation and supports our strategic direction providing a framework within which we establish annual quality objectives.

Our objectives are underpinned by our desire to continually improve our products, processes and techniques and to achieve increased productivity whilst controlling costs. All of this is to be achieved whilst meeting the expectations of our employees, customers, the local and wider community and other relevant interested parties.

To help achieve our aims G & M Ward & Sons Limited has implemented and maintains an externally certified Quality Management System (QMS) in line with the requirements of the International Quality Standard BS EN ISO 9001:2015.

We are committed to the continual improvement of our quality management system and to satisfying all of its applicable requirements.